Comments, Compliments and Complaints Leaflet Guidelines

Camilla specifically stated she wanted Maya and I to revamp the Comments... leaflet, this is the original design we were supplied with:

Guidelines taken from the NHS website:

(As Camilla's leaflet has the NHS logo on it - we will still follow the procedure and use it, so this bit of info is useful for our work)

I believe we will be working within Category B as St Martins own identity will be used - I am wondering how much freedom this gives us, for now we will follow the guidelines, but this is something that needs to be raised with Camilla.

This is the template we will be using: